Freeze Policy
- Requires 30-day notice
- Accounts may be frozen for any reason for up to three (3) months per calendar year.
- The freeze fee is $15/mo
- Freezes cannot be executed in less than one-month increments
- Past due accounts cannot be frozen. The past-due account must first be brought current before it can be frozen.
- Annual members may be frozen through manual adjustment of the expiration date
Cancellation Policy
- Requires 30-day notice
- Cancellation requests must be made studio. The Membership Cancellation Form should be completed by the member and GM of the club. GM will then:
- Note the member's reason for canceling in the notes portion of the Cancellation Form
- Sign and date the Cancellation Form
- Provide the member with a copy
- Annual Memberships cannot be canceled. They may be frozen through manual adjustment of the expiration date.
- If the member is still within the term of their agreement, they can cancel without penalty for the following reasons:
- Permanent relocation of more than 25 miles. Legitimate documentation is required
- A permanent medical condition that does not allow them to use the facility. Legitimate documentation is required.
- If the member is within their initial 3-month agreement, they must pay a $100 early termination fee, plus one final billing (due to 30-day notice)
Please reach out to your home studio, find contact info here!